Aiming to create environments where our employees, our greatest assets, can work with peace of mind, MC carries out initiatives related to health and safety at MC, such as employee health, labor management and crisis management by creating and operating management systems not only compliant with legal standards, but also replete with additional substance.
Employee Health Management
As one of the flagship services of employee health management, MC provides a medical clinic at Head Office in Tokyo and at Kansai Branch Office.
At the medical clinic at Head Office, where a particularly large number of employees are based, the clinic offers internal medicine, ophthalmology, dermatology, otolaryngology, orthopedics, neurology and other consultations. The clinic, which even has its own diagnostic center, is a very well equipped facility that employees can easily use to obtain medical consultations.
In addition, MC is actively working to prevent lifestyle-related diseases and metabolic syndrome in employees by working with medical doctors and nutritional experts to provide medical guidance and nutritional guidance.
Mental Health
In addition, MC provides a simple web-based, self-check system through which employees themselves may grasp their own stress levels and propensities and take steps towards self care and prevention of stress-related illness.
* EAP = Employee Assistance Program
Health Management of Employees Posted Overseas
At any one time, more than 1,000 MC employees and their families have been posted from Japan to an overseas office. Considering the important role of health management of employees and their families working in countries with environments such as language, culture, medical systems and the like that are different from Japan, MC is constructing a health management system of the same level that exists in Japan. Prior to the overseas posting, in addition to raising health management awareness in the employee, MC also provides information regarding inoculation against diseases. In addition to ensuring employees undergo health examination before and after the overseas posting, if employees get ill in any way, or feel any mental imbalance while overseas, MC has also made it possible for employees to consult by e-mail or phone to the medical clinic director, who is MC's full-time industrial physician.
Also employees who are stationed overseas undergo a medical examination once a year, but if there is not a suitable medical facility where an employee is stationed, the employee undergoes a medical examination in the nearest country with a suitable medical facility. Like the employees, their family members also undergo periodic medical examinations.
Mitsubishi coordinates with medical facilities in each global region and with emergency medical facilities covering the entire world to support the health management of employees posted overseas and their accompanying families such as by providing emergency transportation to medically advanced region and a medical system with 24-hour Japanese language assistance.
Labor Time Management
In July 2009, the Time Management Handbook was distributed to the entire staff
As business activities become increasingly complex and work processes are carried out more quickly, there is an increasing burden on work activities with respect to quality and volume. Also, by the nature of MC's operations as a general trading company, particularly with respect to large projects and overseas transactions, it is unavoidable that there are busy periods where work is concentrated over a short period of time.
MC therefore focuses on appropriately addressing the three points: (1) physical and mental health of employees; (2) compliance with laws, regulations and provisions; and (3) appropriate response to constant long overtime.
Specifically, all employees who work an overtime period that exceeds a set criterion are issued with a health survey. In addition to employees receiving compulsory health guidance from an industrial physician, managers also can receive health advice if they so wish to. MC not only strictly adheres to correct reporting of overtime and compliance with the agreement stipulated in Article 36 of the Labor Standards Act (including special clause), but has also been taking actions such as annually holding time management training courses for managers since 2008.
MC has also established the Time Management Committee, a joint labor-management organization whose primary role is to construct a system by which to promote appropriate time management through cooperation with the Human Resources Management Department and the employees' union. The committee also proactively supports the initiatives of each work department to manage the content of business activities, such as through the establishment of no-overtime days and the introduction of a flexi-time system.
Crisis Management Initiatives
Along with producing a response manual that laid out fundamental approaches and actions such as routine preparations and initial responses in the event of a crisis, MC conducts regular simulated training.
At the time of the Great East Japan Earthquake on March 11, 2011, MC was quick to set up an emergency task force that along with confirming the safety of all employees that same evening, assured the safety of those who could not return home, set up a flexible work schedule in response to the subsequent rolling blackouts, furnished financial assistance to employees affected by the disaster, and provided other timely responses.
Within the various training courses at the company, MC is also taking action to set up crisis management sessions and increase employees' awareness of healthcare and crisis management. The safety and health general manager, industrial physician (medical clinic director), and a health committee made up of health managers from each business group are taking every opportunity to exchange information about not only employee healthcare, but also obtaining correct knowledge and information regarding emerging infectious diseases, transmission of information, and other concerns.

