28MC has built up a structure for securing the lives and safety of employees and their families as we respond on a consolidated basis to all crises that impact our profit and business continuity by linking together each Business Group and Regional National Crisis Management Office under the management and supervision of the Emergency Crisis Management Officer.Based on MC’s “all-hazard approach,” this structure anticipates all kinds of risks, such as major natural disasters, acts of terrorism, riots, emerging infectious diseases, supply chain disruptions, legal transgressions, and cyber incidents, and carries out on a consolidated basis response measures under usual conditions and in the event that a crisis does occur. In particular, in the event of a serious incident impacting the lives and safety of our employees, as well as the continuity of critical business operations, we will respond under the company-wide direction of the Emergency Crisis Management Officer.In FY2018, MC adopted “Business Continuity Management (BCM)” for its core business companies (selected from among MC Group companies) to establish and strengthen our consolidated framework designed to equip us with the business continuity capabilities needed to respond appropriately to major crisis situations.BCM refers to comprehensive management activities based on an all-hazard risk and impact analysis that takes into account the business characteristics (business type and location) of the operating company, which include the formulation of initial response and BCP, establishment of a structure, and implementation of an ongoing PDCA cycle through education and training.Note: While companywide action to deal with serious incidents shall be taken under the direction of the Emergency Crisis Management O■cers, compliance-related incidents shall be dealt with under the direction of the Chief Compliance O■cers.Action under usual (prevention and Action in case of Serious incidentsInstructmeasuresReport(Group Crisis Management O■cer: Business Group CEO)Consolidated Business Continuity Management (BCM)Organizations in Charge (Related Corporate Sta‡ Departments and Business Groups) Mitsubishi CorporationEmergency Crisis Management Headquartersconditions Emergency Crisis Management Headquarters (O■ce: Corporate Administration Department, preparation)Security & Crisis Management O■ce)emergencyMC Group Companies (Subsidiaries and A■liates in Japan and Overseas) (Emergency Crisis Management O■cer: Executive Vice President Yoshiyuki Nojima)Group Crisis Management O■ce Domestic crises(Natural and other disasters)(Japan) Domestic Branch General ManagerCooperationAll-Hazard Approach on a Consolidated Basis(Japan) Domestic Crisis Management O■ce Overseas crises (Terrorism, riots)Emerging infectious diseases(Overseas) Regional and National Crisis Management O■ces (Regional/National Crisis Management O■cer: Other crises(Cyber terrorism, information leakage, violation of laws, defective products, environmental pollution, supply chain disruption, etc.)Regional CEO and Overseas O■ce General Manager)Crisis Management and Business Continuity Management on a Consolidated Basis
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